Mercury’s agents and brokers are committed to giving you the best service possible. They will answer your questions, provide guidance, help you make changes to your policy and help you select the right coverage for you and your family.
You can file a claim 24 hours a day, seven days a week. Just call their claims hotline at 800-503-3724 to get things started. And, if you need help immediately, they can arrange for roadside assistance. So give them a call, day or night, and they’ll be there to lend a hand.
To speak to one of their Billing Specialists, please call 800-503-3724, available Monday to Friday between 5:00 a.m. to 6:00 p.m. PT and Saturday 8:00 a.m. to 5:00 p.m. PT.
Customers in the following states can also use our automated billing system 24/7: CA, FL, GA, IL, NY, TX and VA.
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Make your check or money order payable to:
Mercury Insurance Group
P.O. Box – 11991
Santa Ana, CA 92711